Billing

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Pricing

Outbound SMTP is billed on a simple usage model: Every email accepted by our SMTP relay counts toward your usage, including retries that result in delivery and emails that are later bounced or filtered after acceptance.

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How charges are applied

There are two ways your card may be charged in a given billing period.

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End-of-month invoice

At the start of each new month (on the 1st) we tally up the previous month’s usage and charge your card for the total. This covers any usage not already collected by the in-month threshold below. For example, an invoice issued on May 1 covers all sending from April 1 through April 30.

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In-month threshold charges

To smooth out large monthly bills, the system charges in $250 increments as you sweep past each threshold during the month. Each time your accumulated usage for the month crosses another $250 of unbilled charges, your card is charged for that $250. Any remaining balance below the next threshold rolls into the end-of-month invoice on the 1st.

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Example

You send heavily in April: Total billed for April usage: $830, split across three in-month charges of $250 and a final $80 invoice on May 1.

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Where to see your usage

Live usage and your current unbilled balance are visible in the Dashboard under Billing. Past invoices and charge receipts are listed there as well.

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Questions about a charge?

If you see a charge you don’t recognize or want a breakdown of a specific invoice, see Charge from JetEmail or contact [email protected].