If you’re a hosting provider, agency, or platform reselling JetEmail to your customers, you probably don’t wantDocumentation Index
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spf.jetsmtp.net showing up in their DNS. You can publish your own branded SPF include on a domain you control and have customers use that instead. JetEmail does the rest.
How it works
SPF supports nesting. When a receiving server evaluates an SPF record and hitsinclude:, it follows the include and evaluates that record too. Whitelabeling just means putting a thin SPF record on your own domain that includes JetEmail’s, so customers reference your brand and never see ours.
Setup
Pick a hostname on your own domain
Choose a hostname under a domain you control. Common patterns:
spf.yourbrand.com_spf.yourbrand.commail.yourbrand.com
Publish a TXT record there
At the hostname you picked, publish a single TXT record containing JetEmail’s include:That’s the whole record. No other includes, no IP mechanisms, no extras needed. JetEmail’s include already covers every IP we send from, including future expansions, so you don’t need to maintain it.
If you also send from other providers under the same brand, you can add their includes here too — but most resellers keep this record JetEmail-only and use a different hostname for other senders.
Have customers use your hostname in their SPF
Each customer’s sending domain still needs an SPF record at its own root. Tell them to publish:Replace
spf.yourbrand.com with whatever hostname you chose in step 1. Receiving servers will follow your include, then follow ours, and authenticate the mail correctly. Your brand is the only thing customers see.Things to keep in mind
- The 10 DNS-lookup limit. SPF has a hard cap of 10 DNS lookups per evaluation. Adding your hostname adds one lookup on top of JetEmail’s includes. If a customer already chains many ESPs, this can push them over the limit. Keep customer SPF records lean.
- Don’t add
~allor-allmechanisms anywhere except the customer’s root record. The include record itself ends with~allbut theallmechanism is only evaluated on the top-level record, not on includes. (Some DNS UIs warn about this — it’s fine.) - Allow any domain still requires SPF on every sender. Whitelabeling doesn’t change the Allow any domain requirement; it just lets customers point at your brand instead of ours.
- DKIM, DMARC, and return-path CNAMEs are not whitelabeled by this. This page is SPF only. Those records still reference
*.jetsmtp.nethostnames if customers add their domains in the dashboard. Most resellers either skip those records (using SMTP allow-any-domain with SPF only) or accept that backend hostnames will mention us.
Combining with allow-any-domain
The most common reseller setup is:- One SMTP user with Allow any domain enabled (Pro plan), used by every customer’s site or server.
- A whitelabeled SPF include on your brand domain.
- Each customer publishes
v=spf1 include:spf.yourbrand.com ~allat their root.