MailBarrier

Documentation Index

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Use this file to discover all available pages before exploring further.

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What is MailBarrier?

MailBarrier is JetEmail’s whitelabel inbound portal, hosted at mailbarrier.net. It gives end-users of a filtered domain (the people whose mailboxes are protected, not the JetEmail account holder) a dedicated place to manage their own inbound mail: review logs, release quarantined messages, train spam, configure allow and block rules, and opt into daily digests. The JetEmail dashboard is where you, the customer, set up and configure a domain for inbound filtering. MailBarrier is where the people inside that domain interact with their own filtered mail without ever seeing the JetEmail brand.

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Signing in

Users can reach MailBarrier two ways: Magic link or password. Visit mailbarrier.net and enter your email address. A one-time sign-in link is sent through AWS SES, protected by Cloudflare Turnstile to block automated abuse. Users who prefer credentials can also set a password in Settings and sign in directly afterwards. SSO from the JetEmail dashboard. When a domain admin is logged in to dash.jetemail.com, they can jump straight into MailBarrier as their own user. The dashboard mints a short-lived session and hands the user off to MailBarrier without a second login, then drops them on the management interface.

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Email logs

The default view in MailBarrier is Email Logs, a searchable record of every message that has hit the domain. Search and filter. Search by subject, from address, to address, message UID, domain, status, or the raw inbound, outbound, or delivery response. Narrow further by a date range. Status at a glance. Each row is color-coded by what happened to the message: Message details. Clicking a row opens a drawer with the full timeline: inbound timestamp and response, outbound attempt, delivery host, IP and port, spam score, and rule that matched (if any). Release from quarantine. When a legitimate message lands in quarantine, open it in the drawer and click Release. MailBarrier re-injects the message to your mail server and updates the log entry. This is the same action as the dashboard’s release quarantine flow, just exposed to the end user for their own mail. Report spam or not-spam. The drawer also has Report spam and Report not spam buttons. These send the message back to JetEmail’s classifier as training data so the filter learns your domain’s preferences over time.

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Rules

The Rules tab is where users build their own allow and block rules for the domain. Two actions:

• Allow rules bypass spam filtering for matching mail. Use these when a legitimate sender keeps getting flagged.
• Block rules reject matching mail outright before it reaches the inbox.

Conditions. Each rule combines one or more conditions: Rules can be toggled enabled/disabled without deleting them, which is handy for testing or for temporarily lifting a block. The list shows the action, name, condition summary, and status, and clicking a row reopens the rule for editing. This is the same engine documented under Rules, exposed to end users for their own domain.

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Settings

The Settings tab covers two things end users typically want to control themselves.

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Daily email digest

Users can opt in to a once-a-day digest summarizing quarantined and blocked mail for the previous 24 hours. The digest is delivered at a time the user picks, in their browser’s local timezone. Two scopes are available depending on role:

• User digest. Sent to a specific mailbox, covering only mail to that address. Any user can configure this for their own mailbox.
• Domain digest. Sent to a domain admin, covering the entire domain. Only available to users marked as the domain owner.

Multiple digests can coexist (for example, a domain owner can run one domain-wide digest plus their own personal one). See Email Digest for the customer-side setup of the domain admin who gets digest and SSO access.

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Password

Magic-link sign-in is the default, but users who want to log in faster can set a password under Settings. Once a password is set, switching the sign-in form to “Sign in with email and password” lets them skip the magic link entirely. Passwords must be at least 10 characters and can be changed from the same screen.

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Roles

MailBarrier distinguishes three rough roles, all derived from how the JetEmail account is set up:

• User. Can manage rules, releases, reports, and digests for their own mailbox.
• Domain owner. Everything a user can do, plus domain-wide rules and the domain digest. This is the address you set as the domain admin in the JetEmail dashboard.
• Impersonated session. Created by the dashboard for SSO. Behaves as the underlying user; the impersonation session is single-use and is invalidated after handoff.

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