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Getting Started with Inbound Email Filtering

To set up your inbound email filter, follow these steps:

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1. Navigate to Blocklist

  1. Log in to your account dashboard.
  2. Navigate to the “Inbound” section.
  3. Click on your domain.
  4. Click on “Blocklist”.

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2. Create Blocklist Rule

  1. Select the type of blocklist rule you want to create, you can create blocklists rules depending on what you wish to block. You can block by:
  • From address
  • To address
  • IP address of mail server (This will be the IP address that connects to our server)
  • Subject
  • Body of the email (this uses a regular expression to match the body of the email).
  1. Enter the value you wish to block by for example, if you wanted to block [email protected], you’d enter this in the value section.
  2. Select action.
You can block the email or you can send it to quarantine which you can then view and manage yourself if you wish to receive the email.
  1. Set a note
Set a note to help identify the rule later on, this is not a required field. Configured block

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Rule Limits

There is a default limit of 250 blocklist rules per domain. If you need to create more rules, please contact our support team to request an increase to this limit.