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Overview

Auto BCC Recipients allow you to add email addresses that will automatically receive a blind carbon copy (BCC) of every email sent from your domain. These recipients are invisible to the primary recipients and receive all outgoing emails for compliance, monitoring, or record-keeping purposes.
BCC emails can only be configured if your domain is validated in the dashboard.

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Requirements

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Domain Validation

Your domain must be validated in the dashboard before you can configure BCC recipients. Domains added through control panels or manual DNS configuration cannot use this feature.

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Email Verification

All BCC email addresses must complete email verification before they can receive emails. A verification email will be sent after you save your settings.

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Quota Impact

Each BCC recipient counts as an additional email towards your quota. For example, if you send 1 email with 2 BCC recipients, this counts as 3 emails against your quota.

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Setting Up BCC Recipients

  1. Log into your dashboard and navigate to your validated domain
  2. Go to the Settings section and find Auto BCC Recipients
  3. Click Add BCC Recipient and enter the email address
  4. Click Save
  5. Each BCC recipient will receive a verification email that must be confirmed

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Troubleshooting

BCC option not available: Ensure your domain is validated in the dashboard. Missing verification emails: Check spam folders and ensure the email address is correct. BCC emails not received: Verify the recipient’s verification status and domain configuration.

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Need Help?

If you need assistance configuring BCC recipients, please contact our support team.